Leaseholder consultation in freefall

Nothing sums up HfH’s failed approach to consultation better than the continuing debacle at the Leasehold Panel. Officially renamed the Leasehold Improvement Forum in 2018 it has met only sporadically since then. It has never had a clear operating procedure, its minutes are unsatisfactory, its agenda is completely controlled by HfH officers and the thorny question of its independent chairing has been totally neglected by HfH. The HLA is now in the process of making an official complaint about this scandalous matter.